In the anime, Canalave City is located on a chain of islands connected by bridges. Ash, Dawn, Brock, and Barry first arrived there via blimp in Jumping Rocket Ship!, where the group, Team Rocket, and their Pokémon became scattered all over the city. The city is shown to be full of confusing alleyways with many dead-ends, as well as many bridges and canals to allow boats to travel. One of the city's landmarks is the Canalave Harbor, a large pier that allows people to travel to many places by boat, including Iron Island, Fullmoon Island, and Chocovine Town. A large bridge crosses the harbor which can open up to allow larger boats beneath it. On top, an underground sewer is also seen to lead to the harbor. The islands are also shown to contain many areas of forestland.
In Sleepless In Pre-Battle!, it is revealed that Darkrai visits the city once a year and that usually Cresselia drives it away. However, the Darkrai came earlier than usual due to Team Rocket's Nightmare Machine causing all the locals to have nightmares. As a result, even the busiest shopping districts became deserted.
In Get Your Rotom Running!, Ash and his friends visited the Old Chateau, where they befriended a Rotom, which had taken residence there after the château was closed down due to a recent thunderstorm. Ash and his friends continued to stay in the city in the next episode, where Ash trained for his upcoming Gym battle, and Dawn attempted to battle with her Piloswine for the first time.
In Ancient Family Matters!, Byron returned from Iron Island. However, Ash still could not have his battle as Byron was quarreling with his son Roark. Finally, in Dealing With Defensive Types!, Ash battled Byron and won, earning the Mine Badge, his sixth Sinnoh League Badge overall. In the next episode, a group of wild Wailord was preventing boats from leaving the Canalave Harbor. Ash helped to free a trapped Wailmer out of the underground sewer, allowing the Wailord to swim out. In Steeling Peace of Mind!, Ash and his friends left Canalave City for Iron Island after receiving an urgent phone call from Barry.
In The Gates of Warp!, Ash and Chloe visited the Canalave Library to do research on Palkia, meeting Cynthia there as well. Upon exiting the library, they were attacked by Alternate World Team Rocket, who attempted to steal their Pokémon. When the capture failed, the evil trio decided to withdraw, with Ash and Chloe following them to the alternate world before the gateway connecting the two worlds closed. On the other side, they found themselves in an alternate Canalave City, where they met Ash's alternate world counterpart. In Showdown at the Gates of Warp!, Ash, Dawn, Goh, and Chloe returned to their own world in Canalave City.
In The Arceus Chronicles (Part 1), Ash and Goh traveled to Canalave City to attend a festival dedicated to ancient Sinnoh, where they met Dawn and Cynthia. Cynthia told them about Sinnoh's history and the Pokémon that inhabited it in ancient times, even allowing them to experience catching Pokémon with old-style Poké Balls.
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